Shipping policy
At Duch Clothing, we aim to deliver your orders quickly and safely.
1. Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next working day.
2. Delivery Time
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Delivery typically takes 3–7 business days depending on your location.
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Remote areas may take slightly longer.
3. Shipping Charges
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Shipping charges, if applicable, will be calculated at checkout.
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Free shipping may be offered during promotional periods.
4. Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS or email.
5. Delays
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Delivery may be delayed due to unforeseen circumstances such as weather conditions or logistics issues.
6. Incorrect Address
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Please ensure your shipping details are accurate. Duch Clothing is not responsible for delays caused by incorrect addresses.
7. Damaged or Lost Packages
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If you receive a damaged product, please contact us within 48 hours with proof.
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In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
For any shipping-related queries, feel free to contact our support team.